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Knowledge Base / What if my computer failed before IDOR was able to accept my return(s)?

If the PAVLOU SalesTaxPRO® client (from your computer) was able to successfully transmit the return(s) to the PAVLOUSalesTaxPRO® servers, you do not have to resend the return(s). The PAVLOU SalesTaxPRO® client does not have to be connected to the internet for the returns to be submitted to IDOR. The servers will automatically handle all processing. When power is restored to your PC and you run the PAVLOU SalesTaxPRO® client at a later time, you can click on the “check return status” button to retrieve the status of your return(s) from the PAVLOU SalesTaxPRO® servers. In any rate, if you run into any of the above problems, your best avenue is to contact us via email.  Please remember to reference your license key in your request.  Our Support Team will contact you with instructions and updated status information.

Posted in: Electronic Filling