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Privacy Statement


(Updated: November 30, 2013)


PTP ONECLICK, LLC® (“PTP”) is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website.  By accessing PTP‘s website you acknowledge and fully understand PTP’s Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.


Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in PTP services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, we are not responsible for the privacy practices or contents of participating merchants and other third parties since we do not have direct control over the policies or practices of those sites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.


PTP collects certain information from and about its users from our Web Server logs, with Cookies, and directly from the user.

When you visit our Website, we may track information to administer the site and analyze its usage from our Web Server logs. Examples of information we may track include your Internet protocol address, the kind of browser or computer you use, number of links you click within the site, State or country from which you accessed the site, date and time of your visit, name of your Internet service provider, Web page you linked to our site from, and pages you viewed on the site.

PTP may use cookies to personalize or enhance your user experience. A cookie is a small text file that is used to collect information about website activity. The primary purpose of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.

PTP reserves the right to share aggregated site statistics with partner companies, but does not allow other companies to place cookies on our website unless there is a temporary, overriding customer value (such as merging into PTP’s site that relies on third-party cookies).

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.

Visitors to our website can register to purchase services. When you register, we will request some personal information such as name, address, email, telephone number or facsimile number, account number and other relevant information. If you are purchasing a service, we will request financial information. Any financial information we collect is used only to bill you for the services you purchased. If you select the credit card payment option for paying, you are giving your consent for PTP to gather this information and transmit it securely to our credit card payment processor. Our partner uses this information solely to process your payment. For other types of registrations, we will ask for the relevant information. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.

We will not disclose personally identifiable information we collect from you to third parties without your permission except to fulfill your service requests, to protect ourselves from liability, to respond to legal process or comply with law, or in connection with a merger, acquisition, or liquidation of the company.

If you order, download or activate a product, we will ask you for your name and contact information such as, mailing address, phone number, and e-mail address. We will use your information for purposes of fulfilling your request. In addition, we may use your contact information to tell you about other products we think might interest you or to invite you to participate in a product survey. We do not sell or rent your personal information to anyone. We do not share your personal information with anyone outside of PTP for promotional or marketing use. We do not make your sales tax return information available to anyone, including anyone at PTP, for any marketing purpose.

Our website is not designed to appeal to children under the age of 13. Therefore, we do not knowingly request or receive any information from children.


We protect the confidentiality and security of your personal information by using industry-recognized security safeguards and procedures to protect your information from loss, misuse or unauthorized alteration. Whenever we ask for sensitive information, such as credit card numbers, we encrypt it as it is transmitted to us. Our employees are trained and required to safeguard your information and, using physical, electronic and procedural safeguards, we restrict access to personal information to those employees and agents for business purposes only. Additionally, we use internal and external resources to review the adequacy of our security procedures. At PTP, safeguarding your personal information is a top priority. PTP does not solicit sensitive customer information via e-mail. If you receive an e-mail message that appears to come from PTP that requests such information, please forward it immediately to Privacy Team so that we can respond quickly to mitigate potential damage.


PTP web pages may contain electronic images known as Web beacons – sometimes called single-pixel gifs – that allow PTP to count users who have visited those pages and to deliver co-branded services. PTP may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.

Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. These Web beacons may be used by these service providers to place a persistent cookie on your computer. This allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views, which in turn enables us and our service providers to learn which advertisements and emails bring you to our website and how you use the site. PTP prohibits Web beacons from being used to collect or access your personal information.


We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information by contacting us by sending an email to Privacy Team.


PTP has the discretion to occasionally update this privacy statement. When we update this privacy statement, we will revise the “updated” date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.


If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us. PTP will promptly respond and resolve any problem or question.


Attention: Privacy Team
2033 Milwaukee Avenue
Riverwoods, IL 60015
Call:  1-866-781-2200
Email:   Privacy Team